1. Order Processing: Orders are typically processed immediately upon receipt of payment. You will receive an email confirmation with access instructions within a few hours or completion of payment.
2. Access to Product: Upon successful payment, you will receive an email containing a button that will take you to the platform for your digital product. Please check your spam/junk folder if you do not see the email in your inbox.
3. Refunds: We offer a 14-day no-questions-asked refund policy. Please contact support@rosehan.com to request your refund and we will process it the following business day to the payment method used to purchase the product.
4. Technical Support: If you experience any technical difficulties, please contact our support team at support@rosehan.com. We are here to help resolve any issues promptly.
5. Usage Rights: Your purchase grants you a non-exclusive, non-transferable right to use the digital product for personal or internal business purposes. Redistribution or resale of the digital product is prohibited.
6. Contact Us: For any questions or concerns regarding your order, please reach out to our customer service team at support@rosehan.com
[UPDATED 08/07/2024]
